By clicking on the button below, you can call up our data protection notice and edit your data protection settings there.
If you have transmitted your personally identifiable information through this website or by email, such information will only be used in order to conduct correspondence with you as well as for those purposes for which you provided that information. We assure you that your personally identifiable information will not be shared with third parties unless the law requires us to do so.
The data you have provided will only be stored for 12 months or until such point as the purpose for which it was shared has been achieved. Insofar as the law requires that data be stored for a specific period of time, we will comply with such legal provisions. Should you no longer agree to our storing your personally identifiable data, pursuant to your request we will delete such data. If your personal data has changed in the meantime, we will correct that data based upon the information you provide us.
For security reasons and in order to protect transmission of confidential content, such as inquiries which are sent to us using the contact form, this site uses SSL encryption. You will be able to recognize the secure connection when the URL in your browser changes from "http://" to "https://", also generally accompanied by a green padlock symbol in your browser toolbar. When SSL encryption is activated, the data you share with us cannot be read or stolen by third parties.
You have the right, at any time and at no cost, to receive information about your personally identifiable data stored by us, about the source and recipient, the purpose for which it was collected, as well as to demand the correction, blockage or deletion of such data.
If you think that the processing of your data violates the data protection law or your data protection claims have otherwise been violated, you can complain to the relevant supervisory authority. In Austria this is the „Datenschutzbehörde“ (data protection authority).
If you have questions on the topic of “your personally identifiable data”, you may contact us at any time as follows:
+43 6245 73772
A cookie is a small file consisting of letters and numbers, containing information that is downloaded to your device whenever you open a webpage with the aid of your browser. It does not cause any damage. In order to get optimal use out of the website and benefit from certain personalized functions, it is necessary to accept cookies on your computer, tablet or smartphone. Such cookies enable us to recognize your browser the next time you pay us a visit. However, if you do not wish this to happen automatically, you can change the settings in your browser so that you are informed on each occasion and can accept the cookies, or not, on a case-by-case basis.
However, you should be aware that, by deactivating cookies, this may reduce the functionality of our website.
Cookies make it possible to differentiate you from other users. This helps to make surfing this website more pleasant for visitors and to improve the website itself. When you reopen pages you have already visited several times in the past, cookies will also help improve your user experience. Assuming that you use the same device and the same browser as before, these cookies tell us how you use our pages and may potentially make the content displayed more relevant to your personal interests and needs.
Most of the cookies we use are so-called “session cookies”. At the end of your visit, they are automatically deleted. Visit data that must remain permanently available during a session includes form data, which allows us to redisplay such data if information has been entered erroneously. However, this will also be deleted once the form is submitted. The cookies used on our website do not collect any information with which we can personally identify you.
You can prevent cookies e.g. for Google Analytics by changing your privacy settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website.
The provider of our website automatically stores information in so-called server log files for certain services on the server on which our website is hosted. All log files are rotated daily, the logs from the previous day are archived and are then available for the specified retention time. However, these are purely internal log files to which we as the customer have no access. This data is not merged with personal data sources.
Web server log file
Contains: Domain, IP, requests, user agent, timestamp, status code
Retention time: 3 days
FTP log file
Contains: FTP User, IP, Downloaded / Uploaded files
Retention time: 24 hours
Email log file
Contains: metadata (sender, receiver, time, IP, size)
Retention time: 3 days
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”, text files that are stored on your computer and make it possible to analyze your use of the website. In general, the information about your use of this website generated by this cookie is transmitted to a Google server in the USA and stored there. IP anonymization has been activated on this website, meaning that Google will abbreviate, and thus create a pseudonym for your IP address within member states of the European Union as well as in other states within the European Economic Area which are a party to the agreement. As a consequence, only very general localization is possible. Only in exceptional cases is the full IP address first transmitted to a server of Google in the USA, where it is then shortened. On behalf of the operator of this website, Google will use this information to analyze use of the website, compile reports about website activity, as well as provide the website operator with further information about use of the website and the Internet.
Data is processed in accordance with the legal
provisions of § 96 par. 3 TKG as well as art. 6 par. 1 lit a (consent) and/or
f (legitimate interest) of GDPR.
Our interest consistent with GDPR (legitimate interest) is the improvement of our offer and our web presence. Since the private realm of our users is important to us, user data is associated with a pseudonym as described above.
The IP address provided by your browser to Google Analytics is not compiled with other data from Google. You can prevent the storage of cookies via the privacy settings of this website. However, please note that if you do this you may not be able to use the full functionality of this website.
By means of IP masking, any personally identifiable information will no longer be processed. Nonetheless, we have entered into a contract with the provider to process information pertinent to our business matters. Our relationship with this web analysis provider is commensurate with the resolution entered into between the European Commission and the USA: known as the “EU-US Privacy Shield”.
You can prevent Google Analytics from collecting your data by changing your data protection settings for this website. To do this, use the button at the top of this page to call up your data protection settings and click on "Use without external services". This will deactivate all cookies for this website. Objection to data collection by Google Analytics.
We have entered into a data-privacy contract to that effect with the newsletter provider in question.
The plug-in we use from Google is based on a 2-click system. When you open a website, only a placeholder is loaded for YouTube videos and no actual connection is made automatically to YouTube itself. This connection is only initiated when you click on the appropriate button to view the video. In order to enable you to view the video, the website uses a plug-in from the Google-owned service YouTube. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you are also logged into your YouTube account while visiting our website, whenever you play a video you also allow YouTube to associate your surfing behaviors with your personal profile. However, you can prevent this from happening by logging out of your YouTube account beforehand.
When you view
the video, a connection is made to the servers of YouTube. This
simultaneously informs the YouTube server which of our pages you are visiting
and have already visited.
be found on the pertinent webpages of Google.
We integrate the maps of the work “OpenStreetMap” https://www.openstreetmap.org, which are offered on the basis of the Open Data Commons Open Database license (ODbL) by the OpenStreetMap Foundation (OSMF). Data protection declaration of the OSMF
As far as we know, the data of the users are used by OpenStreetMap exclusively for the purpose of displaying the map functions and temporarily storing the selected settings. This data may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually carried out as part of the settings of their mobile devices).
To measure our conversion rates, our website uses the visitor activity pixel of Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool allows the tracking of page visitors after they have been linked to the website of the provider after clicking on a Facebook ad. This makes it possible to analyse the effectiveness of Facebook ads for statistical and market research purposes and to optimize future advertising campaigns.
For us as the operators of this website, the collected data is anonymous. We are not in a position to arrive at any conclusions as to the identity of users. However, Facebook archives the information and processes it, so that it is possible to make a connection to the respective user profile and Facebook is in a position to use the data for its own promotional purposes in compliance with the Facebook Data Usage Policy. This enables Facebook to display ads on Facebook pages as well as in locations outside of Facebook. We as the operator of this website have no control over the use of such data.
The use of Facebook Pixel is based on Art. 6 Sect. 1 lit. f GDPR. The operator of the website has a legitimate interest in effective advertising campaigns, which also include social media. In Facebook’s Data Privacy Policies, you will find additional information about the protection of your privacy at: https://www.facebook.com/about/privacy/
You have the option to deactivate the remarketing function “Custom Audiences” in the ad settings section under:
https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.To do this, you first have to log into Facebook.
If you do not have a Facebook account, you can deactivate any userbased advertising by Facebook on the website of the European Interactive Digital Advertising Alliance: https://www.youronlinechoices.com/de/praferenzmanagement/
The social media buttons provided on our website for Facebook and Instagram are “share” buttons or hyperlinks to the respective social media channel. They do not create an automatic connection to the various platforms, which distinguishes them from “like” buttons, which are not used on this website.
The online booking and inquiry modules used by us on this website make it easier for you and us to agree and manage room bookings and inquiries. For this purpose we use the Casablanca Hotelsoftware, which is provided by Casablanca Hotelsoftware GmbH. In the case of a room booking or an inquiry, the collection of the data is essential, as this is necessary for the processing of your inquiry or booking and the provision of your booked service for the Hotel Kranzbichlhof. The data entered will be transmitted to Casablanca Hotelsoftware GmbH.