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COVID-19: CANCELATION & SAFETY

We are so pleased that we can welcome you to Hotel Kranzbichlhof. Soothing yoga sessions, Ayurveda massages, wonderful beauty treatments, a leap into our natural swimming pond and relaxation in our garden park await you.

Due to current health measures, a few aspects of your stay with us this year will be a little different than usual. But we assure you, we will do our very best to guarantee you a carefree, safe and wonderful holiday.

First things first: The concrete steps and safety regulations pertaining to tourism have been compiled for you at www.sichere-gastfreundschaft.at.

BETTER CANCELATION OPTIONS

If your arrival or stay prove impossible due to restrictions because of the Corona virus, we guarantee you free cancelation all the way up to arrival day. Furthermore, we can assure you that all new and existing bookings for stays through 31.12.2021 can be canceled or rebooked free of charge, without any need to provide reasons, up to 14 days prior to arrival.

If you cancel less than 14 days prior to arrival, we guarantee NO CANCELATION CHARGE under any of the following circumstances:

  • The Austrian government's "warning light" system has designated our local community as a RED area 
  • A Level 6 travel warning has been issued for the home country or home district of the guest.
  • The border to Austria is closed and entry is no longer possible.
  • The foreign ministry in the guest's home country has issued a travel warning for our holiday region/district. The foreign ministry has advised against nonessential travel. Travel to Austria for holiday purposes is not possible.
  • The guest or persons living in the same household have tested positive for Corona at the time the holiday is scheduled to begin (the attestation from a doctor must not be more than 48 hours old) or a mandated quarantine period has not yet ended by the scheduled travel date. In the latter instance, the guest is also required to provide documentary evidence.

In the event of cancelation for other reasons:

  • up to 14 days prior to arrival: free
  • 13 to 7 days prior to arrival: cancelation fee 70% of the total cost of the stay
  • 6 days or less, or no-show: 90% of the total cost of the stay 

With this in mind and despite the uncertainty of our times, you can go ahead and book your stay without risk.

Europäische Reiseversicherung

OUR TIP: Europäische Reise­versicherung

With travel cancelation insurance, you save yourself unnecessary costs if something unforeseen occurs. We especially recommend "Hotel Cancelation Plus" coverage, which you can also book online:

Arrival and SAFE STAY

Current entry regulations for Austria can be found here.

In order to enter Austria, a registration for guests from some countries is required. Here you will find a link for registration: https://entry.ptc.gv.at/en

The 3G rule currently applies in Austria: vaccinated, tested or recovered*.

Check-In

  • Guest registration on site
  • Evidence of the 3-G rule: vaccinated, tested or recovered*

* Valid tests include:

  • Negative PCR test
  • Negative antigen test from a testing center, pharmacy, etc.
  • Antigen self-tests (digital), recorded in an official database
  • For children, a school test is also valid as an admission test.
  • No test requirement for take-away or delivery.
  • Proofs of vaccination include vaccination pass, vaccination card digital or analog (printout)
  • Recovery: official clearance document, antibody test, etc.

Details on the evidence can be found here.

After the validity period of the test has expired, a new test is required. We will be glad to assist you.

All information about the test options can be found on the Salzburg Covid-19 portal and all current measures in the federal state of Salzburg can be found here.

Return Journey

Please inform yourself about the current regulations in your country of origin before your return journey.

Our German guests can find the latest information on their return journey to Germany here.

For our Swiss guests, there is information here about the return journey during the Corona period.

All information about the test options can be found on the Salzburg Covid-19 portal.

Are you interested in a holiday at the Kranzbichlhof? You are also welcome to contact us using our inquiry form.

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